Lothian Pension Fund achieves 95.5% member satisfaction score
Author: LAPF Investments | Published: July 10, 2026
Lothian Pension Fund has achieved a 95.5% member satisfaction score, according to the fund’s 2025-26 unaudited annual report.
A jump of more than three percentage points, one of the drivers of this has been improving the services to provided, enabling members to gain quick and easy access to their personal information.
In addition, it has delivered 58,389 benefit statements and paid out £272m in pensions to 39,000 people during 2025/26, while also welcoming 5,153 new members.
Overall, the fund now manages more than £11.1bn and serves around 90,850 members.
It has, meanwhile, achieved an overall investment return of 8.7%, with three and five-year annualised returns of 5.5%.
The fund has also retained its Financial Reporting Council Stewardship Code accreditation and introduced a new climate change policy to strengthen its support for the transition to net zero.
The Lothian Pension Fund’s chief executive David Vallery said: “2025/26 was another standout year for Lothian Pension Fund. I’m proud of the recognition we received across the sector, but even more proud of what it represents: the dedication and expertise our colleagues bring to serving members and employers every day.
“The external environment is more challenging than it has been for some time, with geopolitical uncertainty, rapid technological change and market volatility all shaping the landscape we operate in.
“However, LPF’s strong long-term investment performance and the recent increase in interest rates mean we expect to show an improved funding position at the 31 March 2026 valuation point.
“Whilst the external environment remains challenging, our priorities are clear with the valuation, building on our strong operational performance and enhancing governance.
“We’ll also focus on colleagues and deepening key collaborative partnerships. All whilst we remain dedicated to paying pensions on time, supporting members and employers, and investing responsibly for the long term.”
